Privacy Policy
Privacy Policy
Last Updated: September 3, 2025
At Willamette Valley Roadside, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
We may collect the following types of information when you use our website or services:
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Personal Information: Name, phone number, email address, billing details, or other information you provide when requesting service.
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Service Information: Vehicle type, service requested, and location details necessary to provide roadside assistance.
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Website Information: Basic analytics data (such as pages visited, time on site, and device type) to help us improve our website.
2. How We Use Your Information
We use the information we collect for purposes such as:
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Responding to service requests and providing roadside assistance.
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Processing payments.
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Communicating with you about your request.
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Improving our website, services, and customer experience.
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Complying with legal obligations.
3. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
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Service providers and payment processors (to complete transactions).
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Legal authorities if required by law or to protect our business, customers, or technicians.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have rights regarding your personal data, such as:
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Requesting access to the information we hold about you.
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Requesting corrections or deletion of your personal data.
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Opting out of marketing communications (if applicable).
To exercise these rights, please contact us using the details below.
6. Cookies and Tracking
Our website may use cookies or analytics tools (such as Google Analytics) to track basic usage. You can adjust your browser settings to refuse cookies if you prefer.
7. Children’s Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📞 (971) 997-2017